Job review from in Condon, OR 97823 on 02/24/23

Overall Rating:

5  out of 5
Our Overall Service
Everyone at Terra Firma has been a pleasure to work with.
Scheduling Appointment
They gave us ample time to get our responsibilities completed.
Sales Process
Don Fahey was prompt, thorough and knowledgeable.
Project Manager
Andrea Knudson was extremely helpful from planning to completion!
Our Installation Crew
Hard working. Prompt, friendly and courteous.
The Cleanup Process
They left the basement cleaner than when they arrived. Given all the jack hammering, that's amazing.

What type of work did you have done:

Foundation Repair

What made you choose our company:

Condon is a fairly remote community, three hours from Portland. Terra Firma had no problem putting a crew out here for a week. Everyone from the estimator, Donald Fahey, to our project manager Andrea Knudson, to the installers Bryon (boss man:) Huaraque, Oscar G and Oscar C, was a pleasure to work with. The crew thought well on their feet as little changes became evident, they protected the residence from dust and damage. They cleaned up their workspace daily and left the basement clean and exactly as described in their bid. They made it clear what they would do and what we would be responsible for before and after their arrival/completion. They showed up on time, worked diligently throughout the week and finished on time.
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