Job review from Christopher in Milwaukie, OR 97267 on 02/10/23
Overall Rating:
4.8 out of 5
Our Overall Service
See comments below
Scheduling Appointment
Katie was able to pull the schedule in by over two weeks which has been huge in alleviating the ongoing worry about the next heavy rain.
Sales Process
Joshua did a bang up job and understood the overall situation and presented a great solution. Very professional
Project Manager
Katie was able to pull the schedule in by over two weeks which has been huge in alleviating the ongoing worry about the next heavy rain.
Our Installation Crew
Your installation crew was top notch starting with Brian (Crew Chief) to Jay, Oscar Sr and Oscar. All very professional and consciousness in their work and in taking care of every detail. Brian kept me in loop every step of the way especially when the had to change from the French Drain to the Feeder/dry track system. They took extreme care that there we had no dust come up to the main floor. Very impressed overall. They even took care of the those heavy foot traffic areas by putting grass seed and watering. They are a testament to TerraFirma. Thanks so much gentlemen. Great job. And I am even sure I am forgetting something.
The Cleanup Process
The same crew along with Tyler and Robert did a bang up cleanup job. Far better than I would have expected.
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
They had a special on the pump/electrical system for the month of January that was attractive, along with the fact that they were able to get this scheduled in less than 4 weeks.
Thank You!