Hi Roger,
I just wanted to email you to tell you thanks so much for working with me on this project (and for being flexible in looking at the engineering report, revising the contract, meeting with the contractor at my house, and the rescheduling issue). Please pass along my thanks to the crew for the professional and clean job. My sister-in-law and her husband - Maria and Chris S. - I believe are using you all as well after I told her about my good experience with you. I almost didn't call you all out because I was just sure that you would be the highest bid, but I'm glad to find out I was very wrong.
Thanks again and Happy Holidays!
Pamela N.