Job review from in Morrow, OH 45152 on 05/15/19

Overall Rating:

5  out of 5
Our Overall Service

All equipment installed as promised and job completed at time promised.

Call Representative

Call representative very pleasant answering questions.

Sales Process

Walt explained the products available that would remedy our problems.

Our Installation Crew

Mike Pritt and his crew work performed the work cheerfully and diligently. Each day Mike would give us a walk through and inform us of progress completed and what would be happening the next day. He delivered everything he promised.

The Cleanup Process

Mike's crew worked to maintain a high level of cleanliness throughout the job. At the end the crew did a final sweep and check to make sure nothing remained for me to clean up.

What made you choose our company:

I did online research of products offered by other companies. Basement Doctor offered the services we needed. Walt did a thorough job of explaining the products and what they would contribute to remedy our problem. He answered phone questions and never high pressured us. We felt Basement Doctor was run by ethical people who would stand behind their work.

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