Job review from Jennifer in Cincinnati, OH 45227 on 02/14/18
Overall Rating:
5 out of 5
Our Overall Service
very professional from beginning to end; very thorough
Sales Process
come prepared with printer and everything to the house so no follow up work necessary
Our Installation Crew
the crew was awesome - did what they said they were going to do, foreman Rafael communicated very well each day what would be happening and explained what was going on, showed me process of the project, explained when things came up
The Cleanup Process
Kellon and Rusty did an excellent job cleaning up from their work each day
What made you choose our company:
professionalism, time to explain your services and our current issue - excellent experience with the basement doctor - even after the late day on the second day Rafael didn't rush to get out - he explained after job completion pictures and waited until I had no further questions - superb job by Rafael, Kellon and Rusty!