Job review from in Cincinnati, OH 45230 on 11/10/16

Overall Rating:

4.4  out of 5
Our Overall Service

Well communicated, well scheduled and timely and professionally installed

Call Representative

A couple calls to the office were met courteously, informatively and professionally

Sales Process

Appointments met, informative and professionally presented. Training of product and system very evident

Our Installation Crew

Great.. Ben did a great job leading the crew of Chris, Bruce and Dave.. I was home both days so I had constant contact with the crew. Ben addressed all questions and concerns professionally, informatively and honestly. The crew was courteous, fun and enthusiastic.

The Cleanup Process

Well done guys!!

What made you choose our company:

Basement Doctor was the first company I reached out to after reading customer reviews and researching their products. I've seen Basement Doctor advertisements. I had a positive experience setting up the initial appointment. Walt was my Sales Rep and, after our initial estimate/consultation, I felt comfortable and confident to go ahead with the job.

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