When Ken from Quality 1st Basement Systems came to the job, he impressed me with what he knew, so I thought I would give him a shot at it. We are actually in construction ourselves, and we were going to do the job ourselves too, as we're normally not impressed with other contractors. Besides, we had a lot of work to do in the house already, so we just got it ready for them to do it instead. When they came, he and his workers were excellent. They worked really fast, and did a good job, as well or better than I expected, and I don't say that about many people.
Company had solution to problem, and explained process. Basically did what was promised.