Matt listened to exactly what I wanted and was very thorough in explaining everything needed to weatherproof the basement. The office staff made it easy it identify who was coming by sending and email with picture of who I was to expect. The installation crew were exceptional! They were kind, courteous and respectful all the time. They took time to explain every step of the job. All my friends have come to see my "new" basement, because that is what you have given me. My neurological disease and condition of my old basement caused me so much stress and worry about falling and mold. Now, I still cannot believe how wonderful my basement is! I cannot express in words how truly appreciative I am for allowing me to feel safe again in my home. I have already recommended your company to others and spread the word through veteran organizations. This veteran truly thanks you for a job outstanding!