Job review from Ellen in Menands, NY 12204 on 01/23/23
Our Overall Service
This was my second round, the first attempt to correct the water issues was not successful, so after a couple of years they honored the warranty and came back to correct the issues. Thank you.
Call Representative
I did have to stress that I needed a senior person to re-examine my issues
Sales Process
Nick was very informative and helpful
Our Installation Crew
Zach and Taylor, I called them my A team, did fantastic job, informed of the process along the way, respected my property, and educated me along the way. Clean up was great also, but I still had to clean my air vents afterwards, pretty much a must after this type of work.
The Cleanup Process
The first time, clean up was fair, but this A team that came the second time did a great job. thank you.
What type of work did you have done:
Basement Waterproofing