The time between my inquiry (June), the sales call (July) and the installation (Sept) was really long. I understand that you are busy, but if I had not used your company before, I probably would have gone to another company and not waited.
We used you in our previous lake house and were very happy with your work. When we couldn't get an appointment for over a month, we got a quote from another company (Mid Atlantic), but were not impressed by their sales practices. We decided the quality of your work was worth waiting for.