The gal I spoke to when we had the alarm was very helpful, but I understood "no charge" for service call. Maybe I misunderstood, but you have given us $50 credit toward next years annual service call. Thank you.
Very polite and helpful.
Brandon was very informative. Now I understand what initiates the alarms, so now I know what is "emergency" and what to do.
I appreciated that I was able to use the bid from earlier in the year even though it had...