Pam is very friendly and easy to deal with over the phone.
On time and thorough.
Great crew. They were very professional. They picked up both the freezer and the hot water heater and reset both thank you! Only one thing is they took my old sump pump and I would have liked to keep it. But not a big deal as it was old.
I did vacuum the surface of the encapsulation but it was pretty clean.
Internet search.