Michael K. came out today and did the annual maintenance. He arrived promptly, and was courteous and professional. He answered the few questions that I had and explained a potential issue with our downspouts.
They had to reschedule because of the predicted ice storm and worked with me to find a good time.
When I researched companies, the Basement Doctor had great reviews. When the salesman came out to give us an estimate, he fully explained everything and gave us options. Several years after the initial encapsulation, we had your insulate the crawl space. Both jobs were done quickly and your guys cleaned up after themselves each day. I would not hesitate to recommend your company for any work.