Job review from in Versailles, KY 40383 on 04/23/21

Overall Rating:

5  out of 5
Our Overall Service

Had company install encapsulation system in tenant house crawl space 4 yrs ago, including Turtle entry. Very satisfactory job. Great experience with current job of TripleSafe Pump installation (April 2021)

Call Representative

Brice Armstrong

Sales Process

Brice's presentation and illustrations were very helpful. Following his inspection of the site and drawings, I felt the TripleSafe Pump System was indeed what we needed to feel more secure.

Our Installation Crew

Michael Klemens was the sole installer. He has such a pleasant personality, friendly and professional. Michael explained his work as it progressed, answered any questions. As it came time to complete the outside work of the installation, I felt sorry for him in the rain and mud, but he continued on. I admired his work ethic. Michael represented Basement Doctor very well. He was a pleasure to work with.

The Cleanup Process

What made you choose our company:

I chose Basement Doctor because a few years ago I admired the setup and options available at its Spring Garden Show at Rupp Arena in Lexington. I was impressed. Following that, I chose Basement Doctor to install their encapsulation system in the crawl space at my tenant house in Versailles. Being a satisfied customer, I chose Basement Doctor for the TripleSafe Pump System as I had seen it at the show.

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