Job review from R. in Prospect, KY 40059 on 01/16/17
Our Overall Service
The insulation was not tacked up in several areas. There are a number of places where the insultation hangs down from the floor joists.
Call Representative
Sales Process
The sales person was excellent. His presentation was excellent. There was a miscalculation on materials needed. Your company was gracious enough to absorb the extra cost. Good for the customer; not good for The Basement Doctor.
Our Installation Crew
Equipment problems delayed the spraying of some insulation. Would appreciate a return examination to tack up the insulation that was left hanging from the floor joists.
The Cleanup Process
What made you choose our company:
Your sales rep and the process. I had one other bid, but your guy sold the project...in spite of the fact that you were more expensive.