Job review from Chuck in Peoria, IL 61614 on 09/08/18
Our Overall Service
I would have given 5 except the job was not bid correctly, no aware of all prep needed. And too many reschedules.
Call Representative
Most contact was me calling to find out why crew didn't show up for scheduled date. And then rescheduled 3 times.
Sales Process
Didn't bid the job correctly causing more work to be done and extra cost. Didn't return my phone calls.
Our Installation Crew
Dillion, Cory and Alec did an outstanding job surpassing expectations. They overcame issues from the original job bid and performed the work needed to do a great job.
The Cleanup Process
Left with all the materials and cleaned up as best as possible.
What type of work did you have done:
Basement Waterproofing