Quite thorough in assessing current and potential issues. Clearly explained options available, costs, and any homeowner steps to follow in preparation for the work. Accessible for follow-up questions. Very professional.
The crew worked efficiently and quickly. They explained everything and did a "walkthrough" when they were done.
Several things attracted me to this company: the reputation, the presentation materials that I promptly received before my meeting with the salesperson, the professionalism of the representative, and the use of technology and pre-project support.