Job review from Howard in Loveland, CO 80538 on 03/21/22
Overall Rating:
5 out of 5
Our Overall Service
From the initial inquiry, to the sales visit, through the numerous calls to reschedule due to weather, and culminating with the completion of the work today... Every single person has been totally professional, responsive, and accommodating! You've blown me away!!!
Call Representative
Communication has been fantastic. Every email or voice message was promptly returned. Every request satisfied.
Sales Process
Jake was great. Right on time, explained the process and benefits of each option.
Our Installation Crew
Great communication before they arrived. Upon arrival, Chris and team explained the process. They didn't mind that I checked in on the progress several times and they took the time to explain as they worked. Very polite and personable.
The Cleanup Process
Left the job site cleaner than the found it. Couldn't even tell they were here; except for the flat and level floor.
What type of work did you have done:
Concrete Lifting & Leveling
What made you choose our company:
I made my initial contact via a web form asking for someone to contact me to see if my job was a good candidate for your process. Unlike other companies, you called me back promptly the following morning and scheduled an appointment with a sales rep within a week. The sales rep was professional and provided details about the process he recommended and provided a proposal on the spot.
The reason I chose your company is that it appeared that you were a very efficient, professional, well-run company that wanted to earn my business. I have encountered a lot of companies that don't respond promptly after leaving a request for contact from their website and that speaks volumes about their efficiency and respect for the customer. Your office staff, sales staff, and "A" Team installation crew proved that my decision was the right one!