Lisa Ortiz is a committed and approachable Customer Care Representative in the Customer Care Department at Arizona Foundation Solutions. Born and raised in Phoenix, Arizona, Lisa takes pride in serving her local community by helping customers navigate their foundation and concrete repair needs. She joined the team after hearing outstanding reviews about AZFS, particularly its strong focus on customer satisfaction and high standards of service, which align with her personal values.
In her role, Lisa excels at connecting with customers, ensuring their concerns are addressed promptly and thoroughly. She strives to provide a positive experience for every client, understanding the importance of trust and clear communication in resolving foundation-related issues.
Outside of work, Lisa has a green thumb and enjoys spending her free time watering and caring for her plants, finding it a relaxing and rewarding hobby. Additionally, Lisa is a skilled vinyl DJ with two residencies at local bars in Phoenix, showcasing her talent and passion for music. Her dedication to her craft and ability to curate memorable experiences behind the turntables reflect her creative and detail-oriented personality.
Lisa’s unique combination of customer care expertise, artistic flair, and a deep connection to her community makes her a valued and dynamic member of the Arizona Foundation Solutions team.